Design | Medication Management Services works directly with our clients to help design MTM programs that meet their needs. We can:
- Define an industry leading, best practice MTM program driven by standards and performance criteria
- Utilize AssuranceSort™ to determine member inclusion criteria that will produce the greatest cost savings using data from over 35,000 patients and 80,000 encounters
- Produce a detailed MTM program used in face-to-face encounters or call center environments
- Create a customized training program on the MTM care process and Assurance System™ to prepare users who will deliver the best outcomes
Implementation | Putting your MTM component into practice with MMS means easier and quicker results. We will provide:
- An account manager who will work with you and the practitioners to meet the goals of your MTM plan component
- Online continuing education programs and live training options to support the practitioners in delivering care
- Customization of recruitment and marketing materials and ongoing practice support and development
Integration | Your MTM component can easily integrate with and support other disease state and health care initiatives your plan currently offers. You will be able to:
- Achieve better performance measures by integrating with your PBM and Case Management Programs
- Synergize with Prior Authorization programs
- Integrate with disease, condition, and care management programs including:
- Anemia
- Anticoagulation
- Asthma
- Congestive Heart Failure
- COPD
- Diabetes
- Hyperlipidemia
- Hypertension
Evaluation | MMS can help you demonstrate and report the success of your MTM program with the Assurance System™, which can:
- Monitor practice achievements and outcomes with twenty-six quarterly practice management reports
- Assess member satisfaction
- Gather information on cost-saving actions at the time of the intervention
Assurance System™ | The Assurance System™ has all the resources needed to assure members achieve the full benefit from their medications and avoid drug therapy problems, including:
- Medications causing adverse events
- Ineffective medications
- Duplicate therapy
- Compliance or adherence issues
- Untreated medical conditions
This user-friendly, Windows-based software fulfills HIPAA requirements and allows for push-button billing for any payer platform. With the Assurance System™ you can:
Build
a patient Electronic Therapeutic Record™ with information that cannot be captured from claims
data or typical medical records- Identify, track and resolve drug therapy problems
- Create customized patient care plans
- Document and report therapeutic goals for patients
Data collection
and reporting | Data is an essential
component of program evaluation. Understand the members you are reaching,
their medical conditions and medications, and how well medications are working, using
the twenty-six standard practice management reports, including:
- Patient reports
- Medical conditions reports
- Medication reports
- Drug therapy problem reports
- Clinical outcome reports
- Economic outcome reports
The ability to customize practice management reports allows you
the freedom to answer questions about medications in your member population. You can:
- See how often your members are reaching national guideline goals and HEDIS criteria for chronic diseases using Care Quality Indicator™ reports
- Discover patterns of drug therapy problems and drug related needs
- Make evidence–based formulary decisions
- Monitor and report results without lengthy record audits
Designing, implementing, and evaluating an MTM component that produces results can be achieved. Our proven MTM patient care process produces unique data that delivers unprecedented results, including:
- Documented clinical improvement and member satisfaction of patients
- Economic return and positive ROI for your plan
- A 95% acceptance rate among physicians for recommendations made by our MTM practitioners